ServiceNow

Description

IT Service Management (ITSM) Efficiently manage IT services, incidents, problems, changes, and service requests while ensuring a seamless end-user experience. IT Operations Management (ITOM) Gain visibility into IT infrastructure health, monitor performance, detect and resolve issues proactively, and optimize IT operations. IT Business Management (ITBM) Align IT projects with business goals, optimize resource allocation, and track project progress effectively. IT Asset Management (ITAM) Track and manage IT assets throughout their lifecycle, from procurement to retirement, ensuring compliance and cost control. Customer Service Management (CSM) Enhance customer satisfaction by providing personalized, omnichannel support and self-service options. Human Resources Service Delivery (HRSD) Streamline HR processes, automate employee requests, and improve the overall employee experience.