Are you finding it difficult to access/navigate through the content/pages of this Portal? This section attempts to help you have a pleasant experience while browsing this Portal.
Sections of this Portal
Sections of this site are Schemes,B2B, Tenders, Media room, Corporate info Products, Projects, About Us, Annual Report , Contacts. The Contact us section provides information about NSIC state-offices, districts, Headquarters, and union-territories.
Promotional Banners
Promotional banners flashed on the National Portal are need to be of the following characteristics:
File format: GIF, JPEG, PNG or SWF
Viewing Information in Various File Formats
The information provided by this Web site is available in various formats, such as Portable Document Format (PDF), Word, and also in html format. To view the information properly, your browser need to have the required plug-ins or software. For example, the pdf reader software is required to view the pdf format document. In case your system does not have this software, you can download it from the Internet for free. The table lists the required plug-ins needed to view the information in various file formats.
Searching Tips
When searching, don't enter plural forms such as "press releases" because the server will only find documents with releases (plural) in the title or keywords. If you enter release (singular), the server will list entries with both release and releases. All searches are case-insensitive. That is, words are looked for regardless of capitalization.
MSME Gobal Mart user Manual Download
1. What is MSMEmart and how it is different from other B2B Portals?
MSMEmart (www.msmemart.com) is Business-to-Business (B2B) web portal, which helps MSMEs in Market access through online presence by showcasing their products and services. Portal acts as a facilitator by connecting Buyers and Suppliers together for up scaling their business. It is owned by NSIC (The National Small Industries Corporation) a govt of India enterprise under Ministry of MSME, Govt of India.
It is a non-transactional B2B Portal which Facilitates MSMEs participation in Public Procurement by providing keyword based unlimited Tender and Award of Contract information. It also provide Business Solutions from Third Party Service Providers.
The services of the portal are available through Annual Membership.
Difference between MSMEmart Portal and MSME Registration?
MSMEmart is a B2B portal of NSIC and MSME Registration is procedure for getting business identification through issuance of Udyog Aadhar (now Udyam Registration) by the Ministry of MSME, Govt of India.
2. What are the Benefits of Portal?
Some of the key features are mentioned here as under:-
For more details visit below link to have Overview of MSMEmart Video for better understanding of portal’s feature https://www.youtube.com/watch?v=jOnNzTH9Xd8
3. What is Basic & Gold Membership?
Basic Membership- This membership is also offered with full feature services on a Trial period basis for 30 days thereafter, the services are offered with limited access to the portal. For availing the full features of the portal, a free member can upgrade to Gold Membership by paying the requisite fee.
Gold Membership- The services offered under this membership is paid in nature and is available for 1 year. The services can be availed at Rs 6000+ GST and for continuity of the membership members can renew services next year.
Gold Membership (SC/ST)-The services offered under this membership is paid in nature but is exclusively free for SC/ST Entrepreneurs at 100% subsidy for first year and 80% subsidy for subsequent year.
4.How to take MSMEmart Membership?
MSMEmart Membership can be subscribed directly online or offline through NSIC branches across India. For online membership, visit:- http://www.msmemart.com/membership OR for offline membership visit below link to identify nearest Branch of NSIC: - https://nsic.co.in/Corporate/SearchBranch.aspx.
5. How to use services of Portal?
Kindly click here to visit link having video on User Guide for better understanding of portal’s services.
You may also refer our User Manual for better understanding of portal by clicking here.
6. What all can I do on the portal as a Buyer?
As a Buyer you get a host of functionality to fulfill your every requirement:
7. What all can I do on the portal as a Seller?
As a Seller you get a host of functionality to fulfill your every requirement:
II. Services related Queries.
8. What is Tenders Section?
It is a notification service, part of the MSMEmart Portal that keeps you acquainted with the latest information on Tenders floated by various Government agencies (Central and State), Public Sector, Autonomous Bodies etc.
9. How and where can I access the Tenders Information?
To ease the usage, all tenders are divided into Tenders by State, Tender by Industry, Tender by Value and Reference no. One can easily understand by visiting the URL http://www.msmemart.com/tenders.
Also, a notification about the tenders, relevant to the company is sent through e-mail on the registered email address.
10. Tender notification not received?
A.Check your registered email id or spam folder.
B. Check whether same email id is provided at the time of registration
C. Mark tenders@msmemart.com as trusted email id
If still not received, email at info@msmemart.com or call at 8527271130, 011-26926275
11. Login Issues or Login details not received?
A.Check your registered email id or spam folder
B. Check whether same email id is provided at the time of registration
If still not received, email at info@msmemart.com or call at 8527271130, 011-26926275 Or contact your nearby NSIC Branch, if registration has been done through NSIC Branch.
#Userid and password cannot be changed
12. How to get Tax Invoice of Registration / Renewal of account?
Contact your branch if registration has been done through NSIC branch, if registered directly online, Email your request to info@msmemart.com or call at 8527271130, 011-26926275
13. How to Change the account details like name, contact details, person details, address, email id, category etc?
Contact your branch if registration has been done through NSIC branch, if registered directly online, Email your request to info@msmemart.com or call at 8527271130, 011-26926275
14. Issues related to MSMEDATABANK / PAN and ADHAAR mismatch?
Check and ensure you are entering same PAN and other details as provided in your ADHAAR, if issue persist please Email at info@msmemart.com or call at 8527271130, 011-26926275
15. How many products we can upload in one single day?
No limit
16. Products added are not displayed on the portal?
Contact your branch if registration has been done through NSIC branch, if registered directly online, Email your request to info@msmemart.com or call at 8527271130, 011-26926275
17. Data mismatch (member's userid already exist)
Contact your branch if registration has been done through NSIC branch, if registered directly online, Email your request to info@msmemart.com or call at 8527271130, 011-26926275
18. Invalid user Id and password
Please use forgot password link and enter registered email to retrieve your details. Contact your branch if registration has been done through NSIC branch, if registered directly online, Email your request to info@msmemart.com or call at 8527271130, 011-26926275
19. How long does it take to activate the services after making payment?
24-48 hrs
20. How do I upload images for HOME page and images for PRODUCTS page?
Go to My Webstore option and click on Add/Edit about us for uploading images on Homepage and for uploading images for Product page go to Manage Products and click on Post products or modify products.
21. Getting wrong enquiries and having no relevance with our products
Eg- If a Company is into providing AMC of Computer hardware & Software then:-
Right keywords-“computersoftwareamc”, “computerhardwareamc”
Wrong keywords-“computerhardware”,”computersoftware”,”AMC”
If problem still persists, contact your branch if registration has been done through NSIC branch for changes or email at info@msmemart.com or call at 8527271130, 011-26926275. If it is not same, then Email at info@msmemart.com or call at 8527271130, 011-26926275.
22. What are Apollo Benefits and who are eligible for it?
Benefits of Apollo Card can be seen at https://www.nsic.co.in/pdfs/apdet.pdf.
Members availing paid membership are eligible for it.
23. How to renew/upgrade membership?
If registration has been done online by the unit themself then they can renew their account on their own by visiting this link http://msmemart.com/member/login/index/renew. If a registration is done through offline mode by NSIC branch then request to concerned branch can be made by the unit to renew its membership.
For upgrading Free membership to Gold, unit can directly avail Gold membership from this link: - http://msmemart.com/membership
24. What are Advance / timely Renewal Benefits?
If a Gold member renew its account within 30 days of grace period from the date of expiry then they can renew membership at Rs 5000 plus GST else renewal after expiry of 30 days grace period will cost them Rs.6000 plus GST. Members can also renew their account days in advance before the expiry of their membership.
25. Unable to register/Renew membership plan?
Contact your branch if registration has been done through NSIC branch, if registered directly online, Email your request to info@msmemart.com or call at 8527271130, 011-26926275
III.Payment related Queries
26. MSME Mart Registration Payment Failed?
Kindly refer failed transaction link send on member’s registered email id. If not resolved email at info@msmemart.com or call at 8527271130, 011-26926275
